To order your prescription online:

• Download the NHS App
• Email the surgery at: nnicb-nn.manorsurgeryreceptionist@nhs.net. When emailing the surgery, please include your name, date of birth and the name of the medications you wish to order.

To order your prescrition in person:

• Drop a peice of paper with your name, date of birth, and the name of the medications you wish to order into the 'Prescription' box in the foyer.

Please note requests cannot be accepted over the phone (except for housebound patients),  as it may lead to mistakes and can block emergency calls.

Processing a prescription request takes 48 hours. 

Did you know you can manage repeat prescriptions in the NHS App?

You can easily choose where your prescriptions are sent. So, if you know you'll be away from home or you are moving home, you can change your nominated pharmacy from within the app.

You can also order your prescription at any time that suits you. There’s no need to wait until the GP surgery opens.

It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

Find out more about the NHS App at: www.nhs.uk/nhsapp

The Manor Surgery is set up to use the electronic prescription service (EPS). This means that the surgery can send your prescription directly to your nominated pharmacy. 

For more information about the electronic prescription service, click here.

Nominating a pharmacy

For the EPS to work, you will need to chose a pharmacy to collect your medication from. This is called your nominated pharmacy. 

You can nominate a pharmacy through the NHS App. Alternatively, you can call reception and nominate a pharmacy over the phone. 

To find a pharmacy in the local area, click here.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions

To check your eligiblity for free prescriptions, please click here.

For more information about prescription charges, click here. 

If you have to regularly order two or more items, you may find a pre-payment certificate (PPC) more affoardable. Click here to find out more.

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to future prescriptions.