The Manor Surgery uses the NHS App to offer patients services online. You can download the NHS App free of charge from your app store, or access it via a desktop computer.

What is the NHS App?

The NHS App is changing the way in which patients throughout the UK can take control of their health and care. Open to anyone over the age of 13 with an NHS account, the App has a range of features that benefit users, saving them time and unnecessary visits to healthcare settings, all through a single application. Features and benefits include:

• Access to health and care records
• Ordering repeat prescriptions
• Monitoring and tracking symptoms
• Access to 111 Online health information
• Managing appointments
• Giving family and friends proxy access to your records where needed 

Registering to use the NHS App

To register to use the NHS App, please bring a form of photo ID (like a passport or driving licence) to the surgery and complete the online services form. The surgery aims to complete your registration within 48 hours and will send you the necessary log-in codes either via email or text (you can choose how you receive them). 

More detailed information on this process can be found at: https://www.nhs.uk/nhs-app/

Proxy accounts/ Linked profiles

NHS App proxy accounts, or linked profiles, are a subsection of the NHS App that allows one patient to access the online record of another patient. For example, a patient may want a proxy account so they can order their child’s repeat prescription. To apply for proxy access to another patient's NHS App account, please bring a form of photo ID to the surgery. You will need to fill in the 'Manor Surgery Online Proxy Account Form' and read an information leaflet about creating and using proxy accounts. 

AccuRx

You can now contact us via AccuRx: https://florey.accurx.com/p/C84080

If you are struggling to register with or use the NHS App, please visit the official NHS App website. 

https://www.nhs.uk/nhs-app/nhs-app-help-and-support/

If you would like to contact the NHS App team, please visit the website linked below. 

https://www.nhs.uk/contact-us/nhs-app-contact-us/

Local Drop In Sessions

For enquires and support using the NHS App, you may wish to visit a local drop in session. Dates/times are as follows:

Digital inclusion team support times (not including Bank holidays)

• Abbey Medical Centre, Beeston - Mondays 09:00 – 11:00am

• Stapleford Care Centre - Tuesdays 09:00 -12 noon

• Church Walk surgery, Eastwood - Wednesdays 09:00 –12 noon

• Middle Street resource centre café, Beeston - Thursdays 09:30-12 noon

• Kimberley Health Centre - Fridays 10:00 - 12 noon

For more information, please click this link.

All the registration forms necessary for online services are avaliable from reception. However, you may wish to download and print out a copy of the form yourself. Please note, regardless of whether you download the form or fill it in at the surgery, you will need to show photo ID to the receptionist before your application is processed. 

NHS App registration form:

Online Access Form v2.docx

NHS App proxy account documents:

Proxy Account Form.docx

Patient Guide- Giving another person access to your GP online services.pdf