Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- emailing us at [email protected]
You can also:
- bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm
We do not take repeat prescription requests over the phone.
Collecting your prescription
We aim to have all prescription requests actioned within 48 hours.
The Manor Surgery is set up to use the electronic prescription service (EPS). This means that the surgery can send your prescription directly to your nominated pharmacy. You will need to choose a pharmacy to collect your prescription from.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
Your local pharmacists can answer questions about both repeat and over the counter medications.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
Patients on repeat medication will be asked to see a doctor, practice nurse or member of the clinical pharmacy team at least once a year to review these regular medications.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to future prescriptions. To book a medication review, please call reception.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Pharmacies will accept old or unused medications. Please do not bring the medications to the surgery.
To arrange for a sharps bin to be collected, please call this number: 0115 917 7777 (option 4)
Community Pharmacies
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains