GP appointments

Routine appointments

The Manor Surgery GPs are operating on a telephone triage basis. You will be booked in for a phone call initially with the GP by reception who will take the reason for your call and may ask you some questions to triage your concern. Please note that the GP will only attempt to call you twice; if you miss the second call you will be asked to rebook your appointment. If the GP wishes to see you face to face they will arrange this with you on the phone.

For more information on the benefits of telephone triage please click here.

We offer a same day GP appointment service for our patients. These appointments open from 8am and are booked on a first come first served basis via the telephone. We can also pre-book GP appointments up to 5 days in advance, but again these are booked on a first come first served basis. 

There are a small number of GP appointments available to book online via the NHS app but these are very limited. 

To request a routine telephone call within the next 5 days, please ring reception or visit the surgery and speak to a receptionist.

If you need help with your appointment

Please tell us if:

• there is a specific doctor, nurse or health professional you would prefer to speak to
• you need an interpreter
• you have any other access or communication needs

Cancelling or rebooking your appointment

If you need to cancel or rebook an appointment, please ring reception. The receptionist will be able to rebook your appointment if necessary.

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.

Nursing team appointments

Our nurse and phlebotomy appointments are pre-bookable up to 4 weeks in advance. 

To book one of these appointments, please call the surgery.

Additional services

The Manor surgery also offers appointments with a mental health professional, diabetic specialist nurse and physiotherapist.

To enquire about these services, and arrange an appointment, please call the surgery.