Surgery Newsletter

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Support with cost of living crisis

Worried about the rising cost of living? To find out the support available locally, please click here.

Update on System Pressures 

The local healthcare system in Nottingham and Nottinghamshire continues to be under pressure and remains in a critical incident. Patients and members of the public will continue to be asked to use services wisely to ensure those patients with the greatest need can access care and support.

7 ways you can help the NHS:

  1. Only call 999 or attend A&E departments for serious accidents and for genuine emergencies.
  2. If you are unsure where you should go, NHS 111 can help – search online for “NHS 111” or dial 111 from any phone. This will make sure you are seen in the right place and by the right person.
  3. Consider using Urgent Treatment Centres. They can treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds, and other non-life-threatening conditions. Waiting times are usually much shorter than A&E. We have UTCs at:
  • Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
  • Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
  • Ilkeston Community Hospital – is open 8am – 8pm. It can be found on Heanor Road , Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111. For other non-urgent cases, when you need medical advice and it’s not an emergency, please speak to your GP practice or a pharmacist.

4. Use the NHS App for access to a wide range of services and information, such as accessing medical records, booking and managing appointments, reviewing medication and ordering prescriptions as well as checking symptoms.

5. Flu and Covid-19 are currently circulating in the community, so stay at home if you have symptoms and get your jabs if you are eligible. More details about how to get your flu and Covid-19 jab can be found on the NHS website. 

6. Members of the public can also help ease pressures by using their local pharmacy. Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments.

7. Anyone who is in mental health distress should call the Mental Health Crisis Line: 0808 196 3779 – the helpline is open 24 hours a day.

Dealing with Loneliness this Winter

Are you feeling lonely this winter? Loneliness has no common cause. Sometimes it can be triggered by a life event or change in situation, or it may not be triggered by anything at all. We all experience feeling lonely in different ways. It's really important to remember that loneliness and difficult feelings can pass. Sometimes it can feel easier to reach out to someone else who may be feeling lonely. There are plenty of simple actions you can take to help lift someone out of loneliness and in doing so, it might help you to feel less lonely too. Find out more about the steps you can take to help yourself and those around you and where you can find further support. Find out more at https://www.nhs.uk/every-mind-matters/lifes-challenges/loneliness/

Urgent Safety Alert Issued for Baby Self-feeding Pillows

Self-feeding pillows/prop feeders present a risk of serious harm or death from choking or aspiration pneumonia. The Office for Product Safety and Standards has issued an Urgent Safety Alert for baby self-feeding pillows and is urging the public to stop using them immediately and dispose of them safely. For more information, please read this alert.

NHS 111 Online For If You Need Urgent Care

Did you know NHS111 is now available online?

If you have an urgent care need NHS111 online can help to make sure you get the medical help you need.  It may save a telephone call or a trip to the hospital. And there are healthcare professionals who will call you if needed.

NHS111 links to all our local services so should only recommend services that are right for you and open when you need them.


Support with Winter Fuel Payments

If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’. Click on the links below for more information. 

Notts Help Yourself

For information regarding self-help services in the Nottingham area, please click here 


The Manor Surgery now has its own Facebook page! Search for Manor-Surgery Beeston or click here

The NHS App

The NHS App has been designed to support people in the UK take control of their health and care digitally. Free to download, patients can access care records, order repeat prescriptions, securely message their GP and much more. Find out more here.

Face to Face Appointment Review

Whilst we appreciate our face-to-face contacts are down, our overall contacts are up significantly as many patients with busy lives are happy to be dealt with over the phone.  Throughout the pandemic we have not closed our doors or stopped seeing patients face to face but using telephone triage have managed to increase the numbers of people helped and done this in as safe a manner as possible.  Reducing the numbers of people in the waiting room proved challenging to protect the most vulnerable from risk of cross infection, but those of you who have been we hope were pleased with the measures put in place.  We also developed a new way of carrying out our max vaccination clinics which we have only had praise for, and we thank you for the positive feedback.

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Welcome The Manor Surgery Beeston

Contact Us

Telephone number: 0115 907 6960

Out Of Hours: 111



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